An Integrative Approach to Studio Services – Managing QA, Support, Localization, and Community for Your Game

Lecturer: John Erskine, NCsoft

In today’s International Online Gaming environment, building a successful service organization is a key to long term success. This session will explore the integrative approach to managing important Studio Services throughout the lifecycle of a project. How should these processes fit together with each other, and how should each integrate with the overall development process? What is the right time to start each process? How should they even work? Please come with questions and share from your own experience.

Intended Audience: Anyone is welcome, intended audience is anyone that has an interest in the topic.

Prerequisites: No prerequisite knowledge is required.

Format: Lecture

Track: Community

Date/Time: Tuesday, 5:00 PM

Room: Salon F